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Soul Compass

Terms & Conditions

Last updated: February 2026

These Terms & Conditions govern the relationship between you and the provider of the Soul Compass. They apply to all orders placed through our website.

1. Provider

Lukas Merckens

Bendlgasse 16

1120 Vienna, Austria

Email: hello@soulcompass.app

2. Description of Service

The Soul Compass is an individually created, digital report based on your birth data (date, time, place). It draws on six systems of knowledge - I Ching, Western Astrology, Vedic Astrology, Taoist Astrology, Numerology and Human Design - to create a personalized report.

The report is intended for self-reflection and personal growth. It does not constitute medical, psychological or legal advice.

Available variants:

3. Ordering Process

Orders are processed through our payment partner Digistore24 (Digistore24 Inc., 200 Continental Drive, Suite 401, Newark, DE 19713, USA).

Digistore24 acts as the authorized reseller. Your purchase agreement is with Digistore24. We handle the creation and delivery of your report.

How it works:

4. Prices and Payment

All prices include applicable taxes. See our homepage for current pricing.

Payment methods are handled by Digistore24 and shown at checkout.

5. Delivery

The completed report is delivered as a PDF by email - typically within 1-3 business days after you submit your birth data.

To generate your report, we need accurate and complete birth data (date, time, and place).

6. Refund Policy

We offer a 60-day money-back guarantee. If the Soul Compass isn't right for you, you may request a full refund within 60 days of purchase - no questions asked.

To request a refund, simply contact Digistore24 through your customer account.

Refunds are processed within 14 business days.

7. Intellectual Property

The Soul Compass report is protected by copyright. You receive a personal, non-transferable license for personal use.

You may not:

8. Limitation of Liability

The Soul Compass is a tool for self-reflection. It does not replace professional advice - whether medical, psychological, legal or financial.

We are not liable for decisions made based on the report. This does not limit our liability for intentional misconduct or gross negligence.

9. Privacy

For information on how your data is processed, please refer to our Privacy Policy.

10. Governing Law

These terms are governed by Austrian law. The exclusive place of jurisdiction is Vienna, Austria, to the extent permitted by law.

The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr

These terms are effective as of February 2026.